COMPLAINT 1 OF 5
COMPLAINT ABOUT: Glance Magazine / Glance Entertainment Magazine / glancemagazine.com / Anthony West / Carolyn McKinney
WRITER ALLEGED GLANCE MAGAZINE OWED HIM $480. MAGAZINE SAID PAYMENT WOULD ARRIVE BY MARCH 12TH. PAYMENT DID NOT ARRIVE AND MAGAZINE IS NOW NOT RESPONDING TO INQUIRIES FROM WRITERSWEEKLY. EDITOR IS REFUSING TO DISCUSS PAYMENT WITH THE WRITER DIRECTLY AS WELL, REFERRING HIM TO THE SAME "PUBLISHER" WHO DOES NOT RESPOND TO WRITERSWEEKLY.
-------- Original Message --------
Subject: COMPLAINT about GLANCE Magazine / glancemagazine.com
Date: Sat, 20 Feb 2010 16:48:50 -0500
From: Angela Hoy
To:
copyeditor@glancemagazine.com,
carolyn.mckinney@glancemagazine.com,
pr@glancemagazine.com
February 20, 2010
Anthony West, CEO -
anthony.west@glancemagazine.com
"Carolyn", Copyeditor -
copyeditor@glancemagazine.com
Carolyn McKinney, Marketing -
carolyn.mckinney@glancemagazine.com
Linked In Profile -
http://www.linkedin.com/pub/carolyn-mckinney/13/786/42b
Public Relations -
pr@glancemagazine.com
GLANCE Magazine - glancemagazine.com
P.O. Box 26483
Overland Park, KS 66225
Phone: 310-272-9249 begin_of_the_skype_highlighting 310-272-9249 end_of_the_skype_highlighting
WritersWeekly.com has received a complaint about:
GLANCE Magazine / glancemagazine.com / Glance Entertainment Magazine / Anthony West / Carolyn McKinney
WritersWeekly.com is a publication that publishes information for
and about freelance writers. The publication is the
largest-circulation freelance writing ezine in the world.
As part of that information, WritersWeekly.com publishes a Warnings
section on its website and in its newsletter. This warning section
contains reports about publications that are unprofessional in
dealing with writers, haven't paid writers money that is owed to
them, who have not abided by their contracts, or who have unfair
contract terms. These reports are used by WritersWeekly.com's
subscribers
to decide which publications they should and should not work with.
Your firm has been submitted to us for inclusion in the
WritersWeekly.com Whispers and Warnings section.
Step one of our investigation of this report is to gather all
relevant correspondence between your publication and the person
submitting the complaint so that we can piece together that person's
side of the story. Step one of our investigation has been completed.
-------------
THE COMPLAINT
-------------
SR (name not published here but was, of course, provided to the publisher)
alleges you owe him $480 and that you are
reneging on a previous written agreement you had with him
(copies of emails appear below).
It is clear from your emails below that you are now basing the "acceptance"
of articles on your publication schedule, not on the receipt and
acceptance of the articles themselves.
Your email to [SR] on Feb. 10th stated he was:
"...the most eloquent writer I have seen in a long time.
I absolutely loved it."
It's blatantly clear from this statement that his article
is of the highest quality and that it has been accepted.
Trying to renege on a promised "on acceptance" payment
schedule, which is based on your publication schedule,
not based on the article itself, is unprofessional,
insulting to your contributors, and just plain wrong. This
renders your "payment on acceptance" promises completely false
and we're certain our thousands of readers (writers) are
going to agree with [SR]'s assessment of your business.
We may even hear from other writers who have been treated
this way after we run this complaint.
See allegation below my signature.
-----------------
WHAT HAPPENS NEXT
-----------------
The second step in our investigation is to send this communication
to your firm to get its side of the story. If you have evidence
disputing these allegations, or would like to make your own
statement about these allegations for publication in our report, please
email
angela@writersweekly.com within two business days.
***All correspondence for our investigations must be in writing and
is subject to publication.***
If you do owe this person money, we strongly suggest you read
this article before responding:
http://www.writersweekly.com/the_latest ... 32006.html
Our report on your firm is scheduled for inclusion in our
publication next Wednesday, though it may appear in our Whispers and
Warnings forum before that time.
If there is no response to these allegations, WritersWeekly.com will
still publish this complaint, but our readers will not be able to
read your side of the story.
We appreciate your prompt response in this matter.
Angela Hoy
Publisher
WritersWeekly.com
~~~~~~~~~~~
ALLEGATION
~~~~~~~~~~~
-------- Original Message --------
Subject: Request for Advocacy/Dispute with Glance Magazine
Date: Fri, 19 Feb 2010 13:29:25 -0500 (GMT-05:00)
From: [SR]
To: Angela Hoy
CC:
copyeditor@glancemagazine.com <copyeditor@glancemagazine.com>
Dear Ms. Hoy:
Please help me collect $480 I am due immediately from Glance magazine.
The editor is cc'd in this e-mail.
I undertook to write for Glance magazine a feature article on The Plaza,
New York after Glance editor "Carolyn" on January 5, 2010 answered an
e-mail from me in which I said:
"Please verify the rate you will pay for this article, and that my
payment will be due on acceptance, i.e. not delayed until publication"
by telling me
"The rate is .60 cents per word. We generally pay writers within 15 days
of acceptance--which would be around the second week in February. The
first issue will be in hand March 2nd."
I completed the article by the January 30 deadline. On February 10, the
editor sent me an e-mail saying "Scott, I am editing articles and I just
reviewed the piece you wrote on The Plaza, and can I just say, you are
the most eloquent writer I have seen in a long time. I absolutely loved it.
Thank you so much."
The following week, I asked whether Glance requires an invoice from me.
Carolyn responded with a form, but added that "all March stories are
still being edited, then they are formally accepted and you will be
compensated. I will let you know if any changes are to be made."
Subsequently, I asked whether she would commit to a date for my payment.
She responded: "Our print has yet again been pushed back, thus pushing
back formal acceptances. I can assure you that your story is one we're
wanting to print, however I understand if you need to sell it elsewhere
due to our date change. If you are still interested in publishing
through us I will let you know as soon as I get word on the new print
schedule."
Glance magazine did not contract me to produce this article on spec or
on the basis that publication might not occur within the next century.
I was, as seems, hoodwinked into writing the piece for Glance through
the editor's statements that I would be paid within two weeks of
acceptance and that "The first issue will be in hand March 2nd."
Please know, Ms. Hoy, that I first signed a general contract with Glance
magazine in summer, 2009. They then solicited specific article queries
from me. I sent one, and for several months heard nothing. In
December, the editor contacted me, asking me to carry through with my
proposed article on The Plaza. I was very specific, and have saved my
specific e-mails, in stating that I wanted a payment time schedule
locked in. When the editor told me I would be paid on acceptance and
that "The first issue will be in hand March 2nd," she committed Glance
to paying me by that schedule.
If Glance magazine will not settle this immediately by paying me the
$480 I have earned from it, the freelance community should be alerted to
how the publication is operating. They have my article to use to try to
sell advertising space; what do I have from them? It's a question of
basic fairness; I upheld my end of the bargain, they must uphold theirs.
Many thanks,
[SR]
~~~~~
PUBLISHER RESPONDS
-------- Original Message --------
Subject: Re: COMPLAINT about GLANCE Magazine / glancemagazine.com
Date: Wed, 24 Feb 2010 16:34:16 +0000
From:
carolyn.mckinney@glancemagazine.com
To: Angela Hoy
Please direct questions to Anthony West.
Anthony.West@glancemagazine.com
~~~~~
WRITERSWEEKLY RESPONDS
-------- Original Message --------
Subject: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]
Date: Wed, 24 Feb 2010 15:47:31 -0500
From: Angela Hoy
To:
Anthony.West@glancemagazine.com.,
copyeditor@glancemagazine.com,
carolyn.mckinney@glancemagazine.com,
pr@glancemagazine.com
Hi Anthony,
Carolyn McKinney emailed me today, asking me to forward this to you.
Angela Hoy
WritersWeekly.com
(COPY OF COMPLAINT WAS INCLUDED.)
~~~~~
PUBLISHER RESPONDS
-------- Original Message --------
Subject: RE: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]
Date: Wed, 24 Feb 2010 15:35:56 -0600
From: Anthony West <anthony.west@glancemagazine.com>
To: 'Angela Hoy', <copyeditor@glancemagazine.com>, <carolyn.mckinney@glancemagazine.com>, <pr@glancemagazine.com>
Angela,
Thank you for your interest in this matter. I have spoken with Carolyn about
her conversation with [SR]. She did say she told him that he is a very
good writer, and that the date for the hard copy was projected to be in hand
on March 2, 2010. She did not at anytime tell [SR] that his article was
approved. Before anything is approved, it must come through me. I have not
read [SR]'s article, nor have I heard of him until hearing of this
issue.
Originally our projected launch date was set for March 2, 2010. We have made
a business decision to push the date back to assure that the content within
is of 100% quality for our readers.
To resolve this issue, we will pay [SR] the $480 that he claims is owed
to him. However, we have not, and do not want to use any of his articles now
or in the future. Please ask [SR] not to send any further pitches or
articles to our business. Had his article been read and approved by myself,
there would be no question in regards to him getting paid for his work and
having it published just like any of the other writers who have had their
articles officially approved.
Thank you,
Anthony West
~~~~~
WRITERSWEEKLY RESPONDS
-------- Original Message --------
Subject: Re: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]
Date: Wed, 24 Feb 2010 16:57:41 -0500
From: Angela Hoy
To: Anthony West <anthony.west@glancemagazine.com>
Thank you for your response, Anthony. When can we tell (SR) to
expect his payment to arrive?
Angela Hoy
WritersWeekly.com
~~~~~
PUBLISHER RESPONDS
-------- Original Message --------
Subject: RE: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]
Date: Wed, 24 Feb 2010 16:14:13 -0600
From: Anthony West <anthony.west@glancemagazine.com>
To: 'Angela Hoy'
[SR] should receive payment by March 12, 2010.
Thank you,
Anthony West
~~~~~
WRITER RESPONDS
-----Original Message-----
From: SR
Sent: Wednesday, March 03, 2010 1:30 PM
To: Angela Hoy
Cc:
anthony.west@glancemagazine.com;
copyeditor@glancemagazine.com
Subject: In re: Glance Magazine
Dear Ms. Hoy:
I wish to point out to you that issues of timely payment are not the only ones of concern when it comes to the kind of mistreatment I have suffered at the hands of Glance magazine.
Based on Carolyn McKinney's statement that "The issue will be in hand on March 2," I arranged for a private tour of various Plaza businesses from somebody at [name removed], one of New York City's top public relations firms.
They have now followed up with me, wanting to know where the issue is.
The lack of professionalism in this is completely on Glance's shoulders, not mine.
Nonetheless, it is not helpful to me in any way that I have to go through this kind of explanation with (name removed). Freelancers must continually build careers through a rather complex array of associations and this kind of thing though not my fault is a step back rather than a step forward for me.
Why could they not have been more straightforward and honest, in a way that would have spared me all this unpleasantry?
Sincerely,
SR
~~~~~
PUBLISHER RESPONDS
-------- Original Message --------
Subject: RE: In re: Glance Magazine
Date: Wed, 3 Mar 2010 14:10:52 -0600
From: Anthony West <anthony.west@glancemagazine.com>
To: Angela Hoy
CC: <copyeditor@glancemagazine.com>
Ms. Hoy,
I'm not sure why [SR] is continuing to contact us here about this matter when we have already set up a date for him to receive payment. We still, however, do not want to use any of his work. Please again advise him to not contact us here further. We have decided to push the publication of the magazine back a little as stated previously, and go with the current writers that we have on board.
Thank you,
Anthony West
~~~~~
WRITERSWEEKLY CONTACTS THE PUBLISHER THE DAY AFTER PAYMENT WAS TO HAVE BEEN RECEIVED
-------- Original Message --------
Subject: Re: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]
Date: Sat, 13 Mar 2010 19:37:57 -0500
From: Angela Hoy
To: Anthony West <anthony.west@glancemagazine.com>, SR
Hi Anthony,
It is March 13th and [SR] has not yet received payment.
Please advise.
Angela Hoy
WritersWeekly.com
~~~~~
WRITERSWEEKLY DID NOT RECEIVE A RESPONSE.
WRITERSWEEKLY CONTACT PUBLISHER FOUR DAYS LATER.
-------- Original Message --------
Subject: [Fwd: Re: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]]
Date: Wed, 17 Mar 2010 11:54:40 -0400
From: Angela Hoy
To:
Anthony.West@glancemagazine.com,
copyeditor@glancemagazine.com,
carolyn.mckinney@glancemagazine.com,
pr@glancemagazine.com,
pr@glancemagazine.com, SR
Hi Anthony,
We are still waiting for an update on [SR]'s payment, which you
said would be made by March 12th. That was five days ago. Please respond
ASAP.
Angela Hoy
WritersWeekly.com
~~~~~
WRITERSWEEKLY CONTACTS PUBLISHER AGAIN, SIX DAYS AFTER PROMISED PAYMENT DATE
-------- Original Message --------
Subject: [Fwd: [Fwd: Re: [Fwd: COMPLAINT about GLANCE Magazine / glancemagazine.com]]]
Date: Thu, 18 Mar 2010 10:02:51 -0400
From: Angela Hoy
To:
Anthony.West@glancemagazine.com,
copyeditor@glancemagazine.com,
carolyn.mckinney@glancemagazine.com,
pr@glancemagazine.com,
pr@glancemagazine.com, SR
Hi Anthony,
We have not received a response from you so we can only assume that you
lied when you claimed [SR] would receive his payment by March 12th.
We will proceed accordingly with the publication of the facts of this
situation.
Angela Hoy
WritersWeekly.com
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